Charles is one of the ICT industry pioneers in Hong Kong, as Honorary President of Hong Kong Information Technology Federation, former Chairman of Hong Kong Internet Service Providers Association, and Co-founder of Internet Society Hong Kong. Internationally, Charles served as Chairman of Asian, Australasian and Pacific Islands Regional At-Large Organization, Internet Corporation for Assigned Names and Numbers during 2011 and 2012. Charles is active in public services with a view to upholding the core values of Hong Kong of which include democracy, liberty, human rights, rule of law and integrity. He serves as a member of the Digital 21 Strategy Advisory Committee, and Consultation Panel of West Kowloon Cultural District Authority.
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